Bali Private & Celebration Events

What exactly am I booking?

A mini photo session at a specific outdoor location, on a specific date, for a fixed duration. Each session card shows the duration, number of edited photos, and price. This is not a full-day shoot — it's a focused, efficient experience.

How do I receive my photos?

After the shoot the photographer edits your images and uploads them to a private gallery created just for you. Your booking confirmation includes a 4-digit code — use it to access and download your photos at any time.

When will my photos be ready?

Delivery time varies by photographer. Check the collection description for an estimate, or contact the photographer directly if you need photos by a specific date.

What happens if the weather is bad?

The photographer decides whether a session proceeds, is postponed, or cancelled — not the customer. Weather can shift quickly: it may be raining at 17:00 and sunny by 18:00. If the photographer cancels, any refund is settled directly with them. For a session arranged through a personal request, the photographer can instead propose a new date: you accept it and the same booking simply moves, with nothing charged again. If you cancel on your own without the photographer also cancelling, the cancellation terms you agreed with your photographer apply.

Can I cancel or reschedule?

Yes. Cancellation and refunds are agreed directly with your photographer, who takes payment themselves - tell them as early as you can. To move a session arranged through a personal request, open your booking page and choose "Ask for a new date": your photographer is asked, nothing changes until they agree, and you keep the same booking. A session booked from a published collection slot cannot be moved - cancelling it and booking another slot is the only option, and the cancellation terms agreed with your photographer apply. Your booking page tells you whether any online payment would be refunded before you confirm.

What should I wear or bring?

Check the "How to Get Ready" section above — the photographer has left personalised tips there. If it is not shown for this collection, feel free to contact the photographer before your session.

How many photos will I get?

The number of delivered photos is shown on each session card. Photos are processed in the photographer's style — this typically includes selection and color correction. The level of retouching varies by photographer and is not guaranteed unless stated in the collection description.

Is my payment secure?

Yes. Payments are processed through Stripe, a PCI-compliant provider. Your card details are never stored on our servers. Some photographers collect payment directly — in that case you will see clear instructions on your confirmation page.